NeIO is Codvo's gen-AI-driven automation platform. The smart virtual agent is designed to streamline workflows, enhance decision-making, and drive efficiency, and intelligence across your enterprise.
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Drive innovation with NeIO by automating market analysis
Collect user feedback and forecast trends. Accelerate product development with actionable insights and efficient design processes. Book a demo to know more.
retail and e-commerce
Automate loan application document verification
Revolutionize mortgage loan origination with NEIO's intelligent document verification capabilities. Effortlessly extract and validate essential data from complex, unstructured documents like pay stubs, tax returns, and credit reports. NEIO identifies any missing critical documents or information, checks regulatory compliance requirements and promptly alerts loan officers through NEIO Pulse. This automation significantly reduces manual effort, accelerates loan approval times, and facilitates faster, risk-free loan disbursement.
Mortgage: Gen-AI & Automation
NeIO streamlines customer support
Automating query resolution and personalizing interactions, boosting satisfaction through predictive analytics and smart automation. Book a demo to know more.
Customer Service and Support
Enhanced borrower communication – notifications with rich insights
Enhance borrower interactions using NEIO Pulse's rich, context-backed notifications. Automate personalized notifications to borrowers through tailored workflows/ rules, and efficiently handling further queries by borrowers with the help of comprehensive information from the organization’s knowledge base & existing IT systems like CRM, ERP etc. that can be integrated effortlessly. This seamless communication boosts borrower satisfaction and retention throughout the loan lifecycle.
Mortgage: Gen-AI & Automation
Transform mortgage processing with NeIO
Automating documentation, accurately assessing risks, and ensuring compliance, leading to quicker approvals and significantly lower operational costs. Book a demo to know more.
Mortgage
Virtual mortgage assistance
Elevate customer support & borrower experience with NEIO's Virtual Agent, adept at managing everything from routine inquiries to complex multidimensional queries. Leverage contextual, accurate responses by seamlessly integrating data from various structured and unstructured sources of the organization including CRM, ERP or enterprise Data platforms. Customize assistants with multiple personas for a realistic communication experience, freeing live agents to tackle complex issues. This ensures consistent, superior customer experiences, reducing frustration and boosting satisfaction. NEIO intelligently incorporates the Human-in-the-Loop concept, routing unresolved queries with background info to the appropriate live agent.
Mortgage: Gen-AI & Automation
Insightful customer call summarization
Gain valuable insights from customer interactions & simplified Agent experience with NEIO's automated summarization and fact extraction tool. Capture and organize key details from call transcripts, ensuring no information is missed in the call summary. Extracted facts are seamlessly integrated into the CRM with necessary measures for ensuring data privacy and NPI/ PII information protection, empowering teams to proactively engage with customers, enhancing service quality, and optimizing upselling strategies. Possible to extend the solution further to dashboarding and analytics capability for common customer issues over time.
Mortgage: Gen-AI & Automation
Intelligent mail handling
Revolutionize mail management with NEIO’s intelligent assistant. Automate the ingestion of scanned mail, OCR processing, summary creation, contextualization, and topic classification. Extract essential facts and promptly notify relevant stakeholders, enhancing responsiveness, operational efficiency, and decision-making. Monitor and capture trend of mail volumes by type, topic & facts, for further analysis & optimize back-office processes.
Mortgage: Gen-AI & Automation
Enhance insurance operations with NeIO's predictive analytics
Optimize energy production and distribution with NeIO
Predict equipment malfunctions, allocate resources efficiently, and promote sustainability through advanced data analytics for smarter energy management. Book a demo to know more.
Energy
Generate complex templated documents automatically
Transform your document drafting processes with NEIO's advanced document synthesization. Seamlessly produce key mortgage documents, such as Pre-Qualification, Loan Eligibility, and Loan Commitment Letters, by accurately collating data from diverse sources and referring templates from your organization’s personalized multi-template repository. Maintain structure, quality, tonality of output documents with integrated e-signature, minimizing manual drafting efforts and ensuring document consistency and accuracy while speeding up processing times.
Mortgage: Gen-AI & Automation
Personalized recommendations by analyzing customer behavior
Enhance user engagement, increase sales, and foster loyalty with dynamic, real-time suggestions and tailored experiences. Book a demo to know more.
Personalization and Recommendations
NeIO enhances patient care
Analyzing medical data, predicting health trends, and personalizing treatments. Improve operational efficiency and accelerate research with AI-driven insights for better outcomes. Book a demo to know more.
Healthcare and Life Sciences
Empowering financial institutions with AI-driven insights
Leverage NeIO to automate legal research
At NeIO, we are at the forefront of revolutionizing businesses by providing the most cutting-edge AI workforce on the market.
NeIO centralizes scattered data across various platforms for easy access, improving searchability and information availability across your organization.
NeIO leverages AI-driven automation to understand complex, multi-step instructions, learn, and make decisions, enhancing process sophistication and adaptability.
NeIO delivers real-time alerts, reduces delays, manages information overload, and improves operational responsiveness through trend analysis.
NeIO provides a unified platform for efficient alert acknowledgment, custom escalation policy, and cross-functional collaboration, streamlining communication and responses.
With NeIO, enterprises gain 24/7 operational efficiency, reduce costs, and scale effortlessly while maintaining robust security and compliance standards.
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Adopting NeIO fosters a more agile and connected enterprise, leveraging AI to enhance decision-making and unlock innovation.
NeIO is a next-generation enterprise automation platform powered by generative AI to create intelligent virtual agents with specialized skill sets tailored to your company’s specific requirements. NeIO excels in multiple facets from advanced data search and document synthesis to dynamic notifications and complex workflow automation, making processes more streamlined and decision-making more efficient.
Rich alerts & notifications with multimodal insights.
Intelligent automation & smart agents with pre-built skills.
LLM-powered Q&A and secure unifying all your data in one place & with enhanced search-ability.
Enhance your operational efficiency with our advanced alert and notification system that leverages multimodal insights. This feature integrates data from multiple sources, combining text, images, and other media to deliver comprehensive and contextual alerts. With our system, you can receive timely, detailed notifications that not only inform you of critical events or changes but also provide actionable insights based on a deep analysis of diverse data types. This enables quicker decision-making and more effective management of both routine tasks and unexpected situations, ensuring you stay ahead in a dynamic environment.
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pulse Features
Deliver engaging, mobile-native notifications packed with data, visuals, and actionable insights.
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Automate your alert system, ensuring critical information reaches the right hands at the right time.
Implement seamless escalation processes, ensuring that nothing slips through the cracks.
Direct interaction with enterprise data for information retrieval and query resolution.
Meet NeIO Agent—your enterprise’s ultimate smart assistant. Built to transform your data into actionable intelligence, NeIO Agent isn’t just about answering questions from a plethora of data in your enterprise knowledge base or IT systems —it’s about driving your business forward. Customize its skillset, integrate it with your workflows, and watch as it breaks down data silos, turning information into powerful insights & automation that make your operations more efficient, your decisions smarter, and your customers happier.
NeIO Agent is your partner in AI-driven efficiency.
Features and benefits
Effortlessly access and search across all your data—structured and unstructured—with natural language queries.
Tailor NeIO Agent’s capabilities to fit your business, automating everything from the simplest tasks to the most complex processes.
Leverage AI-driven logic to automate multi-stage workflows, pushing the boundaries of what’s possible in enterprise automation.
“Implementing NeIO has streamlined our documentation, portfolio analysis, and reporting, leading to smarter investment decisions & happier clients.”
Leslie Alexander
Wealth Advisor
“NeIO has automated our customer service and inventory, leading to operational excellence and increased profits.”
Jacob Jones
E-commerce Head
“NeIO has transformed our claims processing, making it faster and more accurate, resulting in higher customer satisfaction”
Jenny Wilson
Insurance Manager
NeIO SPACE is a unified knowledge repository that integrates structured and unstructured data sources. It provides essential context to the NeIO Agent's RAG engine, enabling it to find and deliver the most relevant information to the LLM, resulting in fast and accurate outputs.
features and benefits
Seamlessly connect and understand data from all your documents, databases, and platforms.
Whether it’s Salesforce, Workday, or your custom systems, NeIO Space integrates them all, creating a cohesive knowledge hub.
Our RAG engine doesn’t just find information; it delivers the most relevant, actionable insights, making sure you always have the answers you need.
Ready to explore what generative AI can do for your business? Contact us to schedule a consultation or demo and discover how Codvo.ai can unlock new growth and innovation opportunities for your organization.
